How It Works

Bag sizes 

You can shop with us in 3 different ways...

AT THE SHOP (we're open as usual!)

  • TUES to SAT 9:30am to 5pm
  • SUN & MON closed

CLICK & COLLECT 

  • Use the categories or search facility and select what you need (guidance on bag sizes are at the bottom of this page). 
  • If you want more than one item adjust the amount in your basket
  • At the bottom of your Basket add a note in the box stating what day you'd like to collect. 
  • Please leave at least 1 working shop day between your order and pick up. This is to allow us to get your order ready (orders received between Sat & Mon will be ready from Wednesday onwards)
  • At the checkout select 'Pick Up' 
  • You can pay online or by bank transfer. If paying by bank transfer your order won't be processed until your payment has been received. 
  • If you don't get a confirmation email please check your email junk folder for any emails from On Its Weigh

 DELIVERIES

  • IMPORTANT: Visit the 'Delivery zones & schedule' page to check delivery zones and dates 
  • Free deliveries are available fortnightly within 3.5 miles of the shop (CW9 5AE). 
  • Minimum spend is £20. We're sorry but we do not offer delivery below this.
    • Start shopping - look through the different categories or use the search facility and select what you need (guidance on bag sizes are at the bottom of this page)
    • If you want more than one item adjust the amount in your basket
    • At the checkout select 'Delivery' (if your basket is less than £20 you will not see the option for delivery)
    • You can pay online or by bank transfer 
    • Your order and payment needs to be received by midnight on the Sunday before delivery
      • If you don't get a confirmation email please check your email junk folder for any emails from On Its Weigh 
      • We will confirm your delivery date by email. Your order will be dropped off after 5:30pm on that date

      Buying by bag size...

      You'll see that our food items are offered by bag size and not by set weights like 100g. This is because people are better at knowing by sight how much they want.

      The weight and price of every loose food item is based on the amount that will fit in the specific bag size you select. When we prepare your order we'll make sure you get at least the weight stated as a minimum.

      Each bag holds the following volumes (sometimes it helps to look at a jug to help you visualise). A standard tin can holds 400ml.

      Mini bag          100ml (this is a standard herb/spice jar)
      Small bag       375ml 
      Medium bag   750ml
      Large bag       1.5 L
      X large bag     2.5 L (this is a large bag but filled to a higher point)

      Food will be packed in paper bags. If you're picking up a click & collect order and also want liquids, bring your containers when you come to pick up and we'll do them then.

      Delivery Membership - coming soon!

      We are very excited to be working on an annual membership scheme which will allow us to use reusable and returnable containers instead of paper bags. We'll announce how you can get involved as soon as it's ready to launch.